Vinted Users Express Anger About Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
It has advised users to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices due to shopper criticism.
